Council’s customer service centres will close at 5:00 PM on Friday 22 December 2023. Normal business hours will resume at 8:30 AM on Tuesday 2 January 2024.You can contact Council during the closure by calling (07) 3205 0555.
Learn more about Council's holiday closure
MoretonAlert subscribers will receive an SMS from (04) 0817 0536 requesting updates to account details if applicable. This is not a scam.
Update my MoretonAlert details
Council will issue your licence or permit renewal notice by email. Renewal notices are only sent by post when there is no registered email address with Council or if requested.
The licence or permit approval you have determines the type of renewal you will receive:
Because Environmental Authorities do not expire, Council will not issue an updated version.
The due date for payment is on your notice. New licence certificates and permit approvals will only be issued when fees are paid in full.
You can also pay by phone or in person at a Customer Service Centre. Refer to Pay your invoice, renewal or notice for more information.