Pay your rates

Step 1.You will need your reference number

Your reference number is located under the Easy ways to pay - Online section of your rates notice.

Step 2.Pay online with your credit card

The outstanding balance will show after entering your reference number.

Pay now

Step 1.You will need your reference number

Your reference number is located under the Easy ways to pay - BPAY section of your rates notice.

Step 2.Access BPAY through your online or mobile banking platform, or by phoning your bank

Step 3.Use the BPAY biller code 339457

Step 1.You will need your reference number

Your reference number is located under the Easy ways to pay - Phone section of your rates notice.  

Step 2.Call

(07) 3480 6349

Step 1.Take your rates notice

Step 2.Visit one of the following

• Customer Service Centres
• Australia Post Offices

Step 1.Register for Payble

Visit payble.moretonbay.qld.gov.au to create a free Payble account. Enter your mobile number and follow the SMS instructions to verify your identity. You will need your property number and reference number to complete the setup. These are located on your rates notice.

Step 2.Choose your payment request

Choose to pay in full or set up a flexible direct debit payment schedule that suits you.

Interest may be charged if your balance is not paid in full by the due date.

Step 3.Make sure you have funds available

Sufficient funds must be available at the time your account is debited. Funds will be deducted from your nominated account on the schedule you have set up in your Payble account.

Your bank may charge a fee if there are insufficient funds to complete a payment.

Step 4.After you apply

You will receive SMS reminders for payments before they are processed.

You can check the balance owing at any time, and you will receive a notification once your rates have been completely paid.

If your bank account or card details change, you can update your details via your Payble account.

Skip your next payment if you are unable to make it. We will auto re-balance your payment schedule so that you will never be overdue.

Cancel a payment or make additional payments

You can cancel a payment or make additional payments via your Payble account at any time.

• If you choose to cancel a payment, Payble will automatically adjust your payment schedule based on the amounts due.
• If a payment is missed due to insufficient funds in your account, you can choose to make a lump sum payment or spread the amount owing across future payments.
• If you make an additional payment, Payble will adjust your payment schedule to reflect the additional payment.

You will be notified of any changes via SMS and through your Payble account.