Pay your rates

A payment reference lookup has been developed to assist customers with existing rates or animals notices issued prior to 4 January 2021.

New rates or animals notices issued after 4 January 2021 will display your new payment reference. 

Online

Step 1.Have your payment reference number handy

Located at the bottom left of the Rate Notice e.g. 50067185XXXXXXXXXX

Step 2.Choose one of the following payment options

Online via Credit Card

The outstanding balance is returned upon entering your reference number.

Pay now

Direct Debit

Money will be debited from your nominated bank account excluding credit cards and credit card accounts. Fortnightly, monthly and quarterly options are available.

Complete a request to set up a direct debit, or to amend or cancel an existing arrangement.

BPay

Internet banking Biller Code: 339457

By phone

Step 1.Have your Customer Reference Number handy

Located at the bottom left of the Rate Notice e.g. 50067185XXXXXXXXXX

Step 2.Call

(07) 3480 6349

In person

Step 1.Take your rate notice

Step 2.Visit one of the following

Do not hesitate to contact Council on (07) 3480 6464 if you have difficulty paying your rates on time.

Check rates balance

To check rates balance online:

  • Sign in to MBRC Online Services (Instructions)
  • Go to 'My Account'
  • Your outstanding balance will be listed under 'Outstanding Transactions'.

Contact Council for a copy of your rate notice.

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