Rates or animals notices issued after 4 January 2021 will display your new payment reference. Check your notice and update any existing payment arrangements. BPay and pay by phone payments made using the previous payment reference are being accepted. If you wish to confirm payment has gone through, check with your bank. Direct debit arrangements are not affected.
Do not hesitate to contact Council on 1300 522 192 if you have difficulty paying your rates on time.
Check rates balance
To check rates balance online:
- Sign in to MBRC Online Services (Instructions)
- Go to 'My Account'
- Your outstanding balance will be listed under 'Outstanding Transactions'.
Contact Council for a copy of your rate notice.