Council’s customer service centres will close at 5:00 PM on Friday 22 December 2023. Normal business hours will resume at 8:30 AM on Tuesday 2 January 2024.You can contact Council during the closure by calling (07) 3205 0555.
Learn more about Council's holiday closure
Rebates are offered to eligible pensioners and self-funded retirees, as confirmed by the Centrelink Confirmation eServices:
The pensioner must be the owner or life tenant of a deceased estate, either solely or jointly. The property must be their principal place of residence and the pensioner must hold one of the following cards:
Eligible applicants will receive a pensioner rebate subsidy of 20% off Council’s gross rates and charges up to a maximum of $200.00 per annum ($50.00 per quarter) and 20% off the Emergency Management levy.
Qualifying pensioners receiving the maximum rate of pension under Commonwealth law or in receipt of a Department of Veteran Affairs Gold Repatriation Health Card (for all conditions/TPI) will receive the pensioner rate concession per property of:
The applicant must be the owner or life tenant of a deceased estate, either solely or jointly. The property must be their principal place of residence and the applicant must hold the following card:
Eligible applicants will receive a rebate subsidy of $75.00 per annum ($18.75 per quarter).
More information on the eligibility for a rebate can be found in Councils Revenue Statement(PDF, 10MB).
Eligibility can only be assessed by completing the Rates concession application. If you need help or are unable to complete this application online contact Council.