Statement in relation to recent severe storm

Published 25 November 2025

On the afternoon of Monday 24 November, areas within City of Moreton Bay were heavily impacted by a very dangerous thunderstorm with large giant hailstones, damaging locally destructive winds and heavy rainfall.

Significant damage continues to be reported, with a large number of powerlines down and more than 600 SES requests for assistance. 

Worst hits areas in City of Moreton Bay included Bribie Island, Narangba, Burpengary, Morayfield, Griffin and Caboolture with hailstones of 11cm diameter observed at Ferny Hills around 3.30pm yesterday.

Damage to power infrastructure is significantly higher than other areas in SEQ.  Council is working closely with agencies to address the network outages.

As at 11.30am this morning, more than 49,000 customers were reported with power out across the City and there were more than 400 active SES jobs.

There are currently 19 confirmed Council road closures and 7 confirmed TMR closures due to the storm.

Mayor Peter Flannery said public and staff safety was Council’s focus right now.

“Roads and pathways may be dangerous so be aware.

“Council’s crews are out again this morning inspecting and clearing fallen trees and we are prioritising resources to respond to this work.

“Please be patient with our crews and the Emergency Services who are working hard to ensure the safety of the community.

“I myself am still impacted so I know just how difficult it can be without power and managing clean up after storms as severe as we saw yesterday.

“It’s been rewarding however to see the strong community spirit with neighbours helping each other and our staff, SES and Energex working extremely hard to clean up debris and bring the community back to business as usual.”

There is a risk of further thunderstorms this evening, however these are currently not expected to be at the same level of severity as yesterday.

There are currently no Disaster Recovery Arrangements in place.

What to do

• Watch out for fallen trees and branches on roads and paths. Report to Council on 07 3205 0555
• Report fallen powerlines to Energex on 13 19 62
• In an emergency, call 000 (Triple Zero)
• For help call SES QLD: 132 500 or use the SES Assistance QLD App.
• Water or wastewater impacts? Report it at www.unitywater.com/report-a-fault
• Stay informed. Monitor the weather online if you can: http://www.bom.gov.au/qld/warnings/ or download the BOM Weather app to your device.
• Check our Disaster Dashboard for up-to-date details on emergency news, power outages, road closures and weather warnings: https://disaster.moretonbay.qld.gov.au/
• Residents can sign up to MoretonAlert, a free SMS, email and voice alerting system that provides severe weather warnings.
• More information disaster preparation, tips and emergency contacts can be found by visiting www.moretonbay.qld.gov.au/Services/Disaster-Management.  

Information Hub locations

• Info hubs are open during regular business hours for residents to go for temporary relief, ability to charge a device and access information regarding the event.
• All Council libraries are now active as places of refuge apart from Bribie, Burpengary and Woodford Libraries, closed due to no power.
  Location and opening hours here: Plan your visit - Moreton Bay Libraries
• The Bribie Island Recreation Hall at 156 First Ave, Bongaree is also open as a hub.
• Deception Bay Community Centre - 2 Raymond Terrace, Deception Bay is open as a hub.

Waste services and clean-up

• Council waste facilities are open usual business hours.  We encourage people to use our free green waste services and their green bins. Locations and opening hours here: Find a waste and recycling facility - City of Moreton Bay
• Regular waste collection services continue as normal unless roads are unsafe. Catch up services will occur if necessary.
• For food waste, if in doubt throw it out.