Public transport infrastructure
Bus routes are set by Translink, in conjunction with individual bus companies. For your public transport needs, including feedback and complaints, contact Translink on 13 12 30 or visit the Translink website.
Public transport infrastructure provided by Council, such as a bus shelter or seat, is generally installed at all commuter route bus stops and at school route bus stops when a long-term bus requirement is demonstrated.
Great care is exercised to locate shelters where they have the least impact on residents, and as such it may be more appropriate for seats only to be installed at bus stops in neighbourhood areas.
Bus shelter requests
Requests are assessed on individual merit taking into consideration the number of passengers and services, the safety of the passengers, how the stop will fit into the wider public transport network and the likely effect of the installation of a shelter or seat on the amenity of adjacent residents.
Once a bus shelter or seat request has been assessed, it is then queued in a priority installations program. This process ensures that Council funds are expended on requests for infrastructure that provide the highest benefit to the community.
If your shelter or seat has been damaged, defaced or vandalised, contact Council.
Bus stop relocation
Bus stops are generally located at regular spacing and in locations where all safety requirements have been met. Request for new bus stops or for the relocation of a bus stop/shelter are generally only approved where there are potential gains or other significant benefits to the bus service.
We may contact you to clarify your feedback. If you require a response lodge a request