MoretonAlert

MoretonAlert is a free SMS, email and voice alerting system. It provides severe weather warnings, bushfire warning messages, council prescribed burn notifications, potential flash flooding incidents and planned dam releases within our region. Messages include basic information about the type of emergency, the level of threat and recommended action to take.

New users

If you are a Moreton Bay resident, sign up now to receive free alerts and warnings.

Sign up

Keep your contact and address details up to date to receive timely and relevant notifications. 

View the frequently asked questions for more information. Contact council if you have issues or concerns.

Existing users

If you are already registered for MoretonAlert, sign in to update your address, communication preferences or to cancel your account.

Sign in

Frequently asked questions

Questions


Who can register?

Residents of Moreton Bay region can register to receive these free alerts. One registration per household should be sufficient. 

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Can I register more than one property?

The system allows only one property to be registered for each email address. Contact council if you need to register more than one property.

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The system says my email address already exists

If the system says your email address already exists, check with other family members who may have registered.

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I've forgotten my password

Use the forgotten password link to reset your password. 

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I can't find my property

Narrow your search by providing a street number range and try again. If your property has a lot number, rather than a street number - enter the suburb and street name and check the "No street number" check box. If you live in a unit or townhouse, use either a number range or check "No street number" to register your address. 

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When will I receive alerts?

Messages may be sent at any time of the day or night.

If you are overseas and your phone has international roaming, you will continue to receive alerts.  

Alerts are location and risk based. You should only receive an alert if the residential address you have registered may be impacted. 

Every reasonable effort will be made to provide alerts to registered users at the earliest opportunity. Telecommunications networks may experience delays in delivery. 

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I don't have a phone or internet access

If you don't have a phone or internet access to receive alerts, monitor your own surroundings, listen to the media, particularly ABC local radio, 99.7fm and 101.5fm for information and stay in contact with neighbours. 

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How do I unsubscribe?

You can unsubscribe at any stage by sending an email to MoretonAlert@moretonbay.qld.gov.au or contact council

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I have an answering machine

If you have an answering machine, the alert will play twice to allow enough time for your answering machine to record the content.

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