MoretonAlert

MoretonAlert

During December 2023, subscribers will receive a message asking them to update their contact information and, if applicable, opt-in to more than one notification method, for example SMS and email. This message is not a scam. It is important to check and update your My Moreton Bay account data, as requested. Profiles that are not updated and have been identified as inactive may be suspended. If you have any issues or concerns, contact Council.

MoretonAlert is a free SMS, email and voice alerting system. It provides severe weather warnings, bushfire warning messages, Council-prescribed burn notifications, potential flash flooding incidents and planned dam releases within our region. Messages include basic information about the type of emergency, the level of threat and recommended action to take.

Existing users

If you are registered for MoretonAlert, it is important to keep your contact and address details up to date to receive timely and relevant notifications. Sign in to My Moreton Bay to update your address, communication preferences or to cancel your account.

Update your details

Inactive accounts

Council may review the MoretonAlert subscriber database to ensure accounts are receiving alerts successfully. If your account is identified as inactive, Council will attempt to contact you by mail. If there is no response or you fail to update your contact information, your account may be placed on hold for 12 months. During this time, you will not receive MoretonAlert notifications. Inactive accounts will be deleted after 12 months.

How to unsubscribe

You can unsubscribe at any stage by cancelling your subscription via your My Moreton Bay profile. Alternatively, send an email to MoretonAlert@moretonbay.qld.gov.au or contact Council.

New users

If you are a Moreton Bay resident, sign up now to receive alerts and warnings.

New users will need to register for My Moreton Bay and add MoretonAlert to their account under Manage Subscriptions.

Sign up to MoretonAlert

You must opt-in to more than one notification method, for example, SMS and email. If you prefer to only have one form of communication recorded, contact Council. Subscribers who opt-in for only one notification method may not receive critical safety messages if that communication channel fails during a disaster.

View the frequently asked questions for more information. Contact Council if you have issues or concerns. 

Available languages interpreter_logo.jpg

MoretonAlert is available in English or Modern Standard Arabic. View the registration guide:

If you need information in your language, call Council on (07) 3205 0555 and ask for an interpreter.