Contact Council

Online

Contact us online anywhere, anytime to ask a question, report a problem, lodge a request or provide your feedback.

Contact us online

    Track your request

    Have you lodged a request? You can view the status or track the progress online.

    For URGENT issues call (07) 3205 0555 or 1300 477 161 at any time.

    Requests are monitored during opening hours, excluding public holidays, and are allocated for review and assessment by the responsible department. They will be responded to/actioned according to workload, urgency and complexity.

    Report an issue with the Snap Send Solve app

    We are replacing our MBRC Request App for a new and improved service. The Snap Send Solve app is a simple and quick way to report problems across the city.

    Simply snap an image, confirm the location and the issue is sent directly to us to solve.

    Download the Snap Send Solve app for free through:

    The MBRC Request App can still be used while we roll out the Snap Send Solve app.

    Phone

    (07) 3205 0555 or 1300 477 161

    Monday to Friday 8:30 AM - 5:00 PM. 

    Urgent issues can be reported at any time.

    If you require assistance due to a hearing or speech impairment, contact the National Relay Service.

    If you require translation assistance, contact the Translating and Interpreting Service (TIS) National. 

    Email

    council@moretonbay.qld.gov.au

     

    Postal address

    Moreton Bay Regional Council
    PO Box 159
    Caboolture QLD 4510

    Customer service centre locations

    All customer service centres have appropriate measures in place to ensure the safety and wellbeing of our staff and customers.

    Caboolture

    2 Hasking Street, Caboolture (access from Town Square)

    Opening hours: Monday to Friday, 8:30 AM - 5:00 PM, excluding public holidays.

    Redcliffe

    1 Irene Street, Redcliffe

    Opening hours: Monday to Friday, 8:30 AM - 5:00 PM, excluding public holidays.

    Strathpine

    220 Gympie Road, Strathpine (access from Hall Street)

    Opening hours: Monday to Friday, 8:30 AM - 5:00 PM, excluding public holidays. 

    ABN

    92 967 232 136

    Other enquiries

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