Due to unforeseen staff shortages, Council's waste collection contractor, Cleanaway, is experiencing delays collecting kerbside recycling bins.If your recycle bin has been missed, please report your missed bin to Council.
Report my missed bin
Council's customer service centres will be closed Thursday, 22 September 2022, as the Prime Minister has declared a public holiday for a National Day of Mourning for Her Majesty The Queen. Due to the public holiday, fortnightly direct debit payments will be deducted from your bank account on Friday, 23 September.
Select from the options below to ask a question, report a problem, lodge a request or provide your feedback.
For urgent Council issues phone (07) 3205 0555 or 1300 477 161. See the contact us page for other contact options.
Animal issues, including pets, insects, wildlife, poultry, livestock or marine life.
Building or plumbing works impacting you or the environment, pool fencing, driveways or building and plumbing records.
Update property owner details such as email, phone, postal address, principal place of residence for you or your animals.
Council properties, sportsfields, showgrounds, pools, libraries, halls, galleries, museums, depots and administration buildings.
Covers zoning, town planning, permit history or planning schemes; subdivision work or land use that is impacting you or the environment.
Contamination, food poisoning, unkempt properties or air and water quality; food, immunisation or tattoos and piercings.
Property ownership or rates records and notices, outstanding balances or collections and rating policies.
Report damage to roads, drains, bridges, canals, boat ramps and things on and near them.
Topics include parks, beaches, green spaces and other natural areas.
Report abandoned items, rubbish and litter, bin collection, tip vouchers, recycling and waste sites.
Not covered in one of the other areas? This area is for everything else.
To track your request: