Services for seniors and people with disability

Older couple using a laptop computer

Find out more about services within the community that assist seniors and people with disability living at home, including garden maintenance services and Council's assisted bin collection service. 

Council recommends contacting the service providers directly. They can tell you more about the services they provide and current eligibility criteria.

Neighbourhood centres

You may find more options available in your area or could seek assistance applying to the services listed by contacting the neighbourhood centre closest to you.

The first column lists the neighbourhood centre. The second column lists its location. The third column lists its opening hours. The fourth column lists its contact details.

Neighbourhood centre Location Opening hours Contact
Caboolture Neighbourhood Centre 9 George St, Caboolture 8:00 AM - 4:00 PM Monday - Thursday
 (07) 5495 3818
reception@caboolturenhc.com.au 
Bribie Island and District Neighbourhood Centre 9 Verdoni St, Bellara 9:00 AM - 4:00 PM Monday - Thursday (07) 3408 8440
Deception Bay Neighbourhood Centre 24 Endeavour St, Deception Bay 9:30 AM - 2:30 PM Monday - Friday

(07) 3204 2022
info@dbnc.org.au
reception@dbnc.org.au
Redcliffe Neighbourhood Centre 1 Lamington Dr, Redcliffe 9:00 AM - 3:00 PM Monday - Friday (07) 3284 3081
redcliffe@encircle.org.au
Lawnton - Pine Rivers Neighbourhood Centre 865 Gympie Rd, Lawnton 9:00 AM - 3:00PM Monday - Friday (07) 3889 0063
encircle@encircle.org.au
Kallangur Neighbour Centre 51 Marsden Rd, Kallangur 9:00 AM - 3:00 PM Monday - Friday (07) 3465 3200
kallangur@encircle.org.au

Council and government services

Assisted wheelie bin collection service

City of Moreton Bay offers a bin collection assistance service for residents with significant mobility issues. If you are unable to move your bins due to a medical condition or disability and no other able-bodied person lives at your property, you may be eligible for this service.

This is a manual collection service where the waste collection driver will walk onto your property to retrieve, empty, and return your bins. The collection vehicle will not enter your property.

Who can apply

To be eligible for the infirmed collection service, the following conditions must be met:

  • You must have significant mobility issues that prevent you from moving your bins.
  • No other able-bodied person lives at the property.
  • The bin storage location must be within 60 metres of the kerbside collection point.
  • The driver must be able to see the collection vehicle from the bin storage location.
  • There must be no obstacles or hazards that prevent safe access to your bins, such as:
    • steep driveways or inclines
    • unrestrained dogs
    • locked gates or fences
    • any other access issue, subject to the waste contractor’s risk assessment

How the service works

  • The first collection vehicle driver will bring both bins to the roadside. Your waste bin and either your recycling or organic bin, depending on the week. The driver will empty the bin they are there to service.
  • The second collection vehicle driver will empty the remaining applicable bin and return both bins to the property to their original location.

How to apply

To apply for this service, download and complete the Assisted collection application(PDF, 386KB).

Ensure all required information is provided to help Council assess your eligibility. You can submit your application form by email to council@moretonbay.qld.gov.au.

For more information, or if you need help with your application, contact Council.

My Aged Care, Australian Government

My Aged Care is the starting point to access Australian Government funded aged care services. My Aged Care provides:

  • information on the different types of aged care services available, such as help at home, short-term care, and aged care homes
  • an assessment of needs to identify eligibility and the right type of care
  • referrals and support to find service providers that can meet your needs
  • information on what you might need to pay towards the cost of your care.

Eligibility

To be eligible for Australian Government My Aged Care services, people must:

  • be aged 65 years or older (50 years and older for Aboriginal and/or Torres Strait Islander people)
  • require assistance with day-to-day activities.

How to apply

Apply by phoning My Aged Care on 1800 200 422 8:00 AM - 8:00 PM Monday - Friday, and 10:00 AM - 2:00 PM Saturday or via the My Aged Care website.

Queensland Community Support Scheme, Queensland Government

The Queensland Community Support Scheme (QCSS) can provide assistance to help you to continue living safely in your home and to actively participate in your community.

Eligibility

You may be eligible for the QCSS if you are under 65 years old (or under 50 years old for Aboriginal and Torres Strait Islander people) with: 

  • a disability (and are not eligible for the National Disability Insurance Scheme)
  • chronic illness, mental health or other condition
  • other circumstances that impact your ability to live independently in the community.

How to apply

Applications may be made:

National Disability Insurance Scheme (NDIS)

The NDIS provides funding to eligible people based on their individual needs.

Eligibility

  • be under 65 years
  • be an Australian citizen, permanent resident or hold a Protected Special Category visa
  • have a permanent and significant disability.

How to apply

Contact your nearest Local Area Coordinator or the National Disability Insurance Agency by phone 1800 800 110 or visit their website.

Carers Queensland is the Local Area Coordinator in Moreton Bay

Level 5, 10 The Corso, North Lakes.

8:30 AM - 5:00 PM Monday - Friday.

Phone 1300 999 636 or (07) 3384 1600.

Email moretonbaylac@carersqld.com.au.

Home Assist Secure, Queensland Government

This service provides safety-related information, referrals and subsidised assistance.

Eligibility

  • be aged over 60 years or of any age with a disability
  • a pensioner concession card holder
  • unable to complete the work yourself because it requires technical expertise or is a risk to your health and safety
  • unable to have the works completed through alternative assistance

If you are eligible, you may receive a financial contribution towards labour costs for minor home maintenance or modifications that both:

  • relate to your health, safety or security
  • need to be done so that you can remain at home.

How to apply

Visit the Home Assist Secure website for more information.

You may also contact a local Home Assist Secure service:

Community and local business support

Encircle

Encircle Ltd. is a community-owned organisation providing diverse support services and activities to North Brisbane residents. 

Encircle's Older Peoples Action Program (OPAP) offers person-centered case management, including:

  • My Aged Care navigation and advocacy
  •  Centrelink appointments and payment applications
  •  form filling
  •  public and social housing assistance
  •  aged care service provider referrals
  •  legal and counselling referral pathways
  •  elder abuse and family domestic violence information and referral
  •  social inclusion group and activity resourcing
  •  Dementia and Alzheimer support
  •  health professional referral and advice
  •  social events and wellbeing groups.

 Seniors eligible for OPAP must reside in the Redcliffe Peninsula area, be aged over 60 or 50 for First Nations people, and can be referred by community services, self-referral, or through a family member or friend with consent. 

For more information, contact Encircle Redcliffe Neighbourhood Centre at redcliffe@encircle.org.au.

My Community Directory

Still have not found what you are looking for? The service that you are seeking may be listed on My Community Directory.

Moreton Bay's “My Community Directory” is a free online directory of community groups, clubs, services and facilities. It is designed to connect people with local health, social and community services and activities.

Local businesses

There are also many private providers and businesses that provide home and garden maintenance services for a fee. Search the Moreton Daily business directory for local businesses.

Visit gardening businesses for a list of business that provide gardening services advertised on the directory.

Download the Community Development - Home Assistance(PDF, 636KB) information sheet.

Related information

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