Council is aware customers are experiencing issues when using Facebook to login or register for Online Services accounts. We apologise for the inconvenience. We are working to rectify the issue as quickly as possible.
Information regarding flood waste, skip bins, damage assessments, and support services is available for residents affected by the recent flooding event.
Flood recovery resources
Council issues rate notices quarterly in July, October, January, and April and are due and payable 30 days after the issue date on the notice. Contact Council for a copy of your rates notice.
Find out how Council calculates rates and charges.
Pay your rates online, by phone or in person or set up a flexible direct debit. Find out how to check your current rates balance.
You can receive your rate notice via email or online through your internet banking provider.
Council rates are essential for maintaining a vibrant, clean, and safe community.
Eligible pensioners who own and occupy a rateable property may be entitled to a pensioner rebate
Applying for a refund of a credit balance on rates account or transfer of payments from incorrect accounts and payment discrepancies.
Each year Council considers properties that meet the criteria for Sale of Land proceedings for overdue rates and charges
Assistance is offered to eligible community groups via the provision of a rating donation on rates levied by Council and Unitywater.