Due to unforeseen staff shortages, Council's waste collection contractor, Cleanaway, is experiencing delays collecting kerbside recycling bins.If your recycle bin has been missed, please report your missed bin to Council.
Report my missed bin
When are rate notices issued and how are rates calculated.
Pay your rates online, by phone or in person or set up a direct debit. Find out how to check your current rates balance.
You can receive your rate notice via email or online through your internet banking provider.
Eligible pensioners who own and occupy a rateable property may be entitled to a pensioner rebate
Applying for a refund of a credit balance on rates account or transfer of payments from incorrect accounts and payment discrepancies.
Each year Council considers properties that meet the criteria for Sale of Land proceedings for overdue rates and charges
Change your postal address or contact details with Council for the purposes of rates, licensing and animal registration.
How to apply to change your legal name with Council. Supporting evidence must be submitted with this application.
Assistance is offered to eligible community groups via the provision of a rating donation on rates levied by Council and Unitywater.