Emergency contacts in a disaster

This page lists vital emergency contact numbers for quick access when needed. It includes essential services and other contacts for specific needs. Use it to find the right support during or after a disaster.

Essential services

• Life threatening emergencies, call 000
• Police/fire/ambulance (mobiles), call 000 and 112
• State Emergency Service (SES), call 132 500
• Energex 24/7 emergencies, call 13 19 62
• Health advice, call 13 HEALTH (13 43 25 84)
• TMR road closures, call 13 19 40
• Metro North Hospitals, call (07) 3646 8111
• Unitywater 1300 0 Unity (1300 0 86489)
• Marine Rescue (07) 3408 7596
• Animal emergencies 1300 ANIMAL (1300 264 625)

Other useful contacts

For all emergencies, call 000.

Quick exit

Domestic and family violence

• DVConnext Womensline, call 1800 811 811
• DVConnect Mensline, call 1800 600 636
• 1800 Respect, call 1800 737 732

View more resources.

Government departments and agencies

• Disaster Management Queensland
• Department of Home Affairs, call (02) 6141 6666
• Queensland Reconstruction Authority, call 1800 110 841
• Geoscience Australia, call 1800 800 173
• Australian Institute for Disaster Resilience, call (03) 9419 2388

Voluntary and not-for-profit

• Australian Red Cross, call 1300 554 419
• GIVIT
• Volunteering Queensland, call (07) 3002 7600

National Relay Service (NRS)

If you are deaf, hard of hearing, or have a speech/communication difficulty, please contact the NRS by:

1. Using your preferred NRS call channels detailed on the National Relay Service website.
2. Providing the NRS with Council's phone number, (07) 3205 0555.

Find out more information about the National Relay Service.