Emergency contacts in a disaster
This page lists important emergency contact numbers for quick access.
During a disaster it is common for the power to go out, leaving residents with no access to the internet. To ensure you have access to emergency contact numbers, print out this page and add it to your emergency kit.
Essential services
The first column lists the contact, the second column lists the type of emergency, and the third column lists the contact details.
Utility services
The first column lists the contact, the second column lists the type of emergency, and the third column lists the contact details.
| Contact |
Emergency |
Contact details |
| Energex |
For loss of power supply or electricity problems - 24/7
In an emergency such as fallen powerlines or electric shocks - 24/7
|
General reporting:
13 62 62
Emergency contacts:
000 or 13 19 62
|
| Unitywater |
To report water outages or faults |
1300 086 489
|
| Telstra |
For assistance with telecommunication and internal issues |
13 22 00
|
| Vodafone |
For assistance with telecommunication and internet issues |
1300 650 410
|
| Optus |
For assistance with telecommunication and internet issues |
133 937
|
Support services
The first column lists the contact, the second column lists the type of emergency, and the third column lists the contact details.
National Relay Service
If you are deaf, hard of hearing, or have a speech or communication difficulty, contact the NRS by:
- Using your preferred NRS call channels detailed on the National Relay Service website.
- Providing the NRS with Council's phone number, (07) 3205 0555.
Find out more information about the National Relay Service.