City of Moreton Bay has taken immediate steps in response to the national recall of certain coloured sand products. Designated Council waste facilities are managing the disposal of the recalled sand products.
Find out more about the coloured sand recall
Council's customer service centres will be closed from 12:00 PM on Wednesday, 24 December, reopening on Monday, 5 January 2026 at 8:30 AM.
Published 03 November 2025
Council’s administration and customer service centres will close from 12:00 PM on Wednesday 24 December 2025. Normal business hours will resume from 8:30 AM on Monday 5 January 2026.
Council’s call centre will continue to operate, including responding to emergency matters on (07) 3205 0555 or 1300 477 161.
Household waste collection will continue as normal, while selected Council venues, including libraries, galleries, museums, swimming pools and waste facilities will also operate during the closure.
For detailed closure information, see the following list of facilities and venues: