Cat and dog registration renewals

A payment reference lookup has been developed to assist customers with existing rates or animals notices issued prior to 4 January 2021. 

New rates or animals notices issued after 4 January 2021 will display your new payment reference.  

The registration and renewal period for cat and dog registrations starts 1 October and expires 30 September annually. Council issues a renewal notice in early September for each registered animal with payments due by 30 September.

See fees and charges for registration renewal, transfer and other related costs.

Online

Step 1.Have your Animal Reference Number handy

Located under the heading Registration Details on the Renewal Notice e.g. 50047521500XXXXXXX

Step 2.Choose one of the following payment options

Online via credit card

Pay now

BPAY

Internet banking Biller Code: 339432

Step 3.Keep your Renewal Notice

Your renewal notice becomes your registration notice upon full payment.

By phone

Step 1.Have your Customer Reference Number handy

Located at the bottom left of the Rate Notice e.g. 50047521500XXXXXXX

Step 2.Call

(07) 3480 6348

In person

Step 1.Take your animal renewal notice

Step 2.Visit one of the following

Customer Service Centres
Australia Post

Step 3.Keep your Renewal Notice

Your renewal notice becomes your registration notice upon full payment. 

 

Reduced fee for your animal renewal

If your animal has been desexed since the initial registration, and/or you are on a pension with a registered desexed animal, then supply the required documentation to receive a reduced fee.

Apply for a fee reduction/concession

Related information

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