Council is aware customers are experiencing issues when using Facebook to login or register for Online Services accounts. We apologise for the inconvenience. We are working to rectify the issue as quickly as possible.
Information regarding flood waste, skip bins, damage assessments, and support services is available for residents affected by the recent flooding event.
Flood recovery resources
Master Locksmiths Access Keys (MLAK) are universal locks and keys for people living with disability. They provide 24/7 access to accessible public facilities, such as:
Keys are only provided to people with disability or who have written authority from:
Keys are available through the Master Locksmiths Association. You will need to complete the MLAK order form and pay the relevant fee. For more information contact the Master Locksmiths Association by:
A loan key can be collected from one of our Service Centres between 8:30 AM to 5:00 PM Monday to Friday (closed public holidays). Loan keys must be returned by 5:00 PM on the same day or the next business day.
To obtain a loan key, photo identification must be presented at the time of collection.
Keys can be used to access the following facilities: