Clean-up works following the recent severe storms are still underway. Due to the extent of the damage, recovery will take several months. Please exercise caution when visiting impacted areas. Thank you for your patience as crews work hard to restore these areas.
Council's customer service centres will be closed from 12:00 PM on Wednesday, 24 December, reopening on Monday, 5 January 2026 at 8:30 AM.
The objective of this Policy is to assist Councillors and Council officers when managing unreasonable complainant conduct.
The Council is committed to being accessible and responsive to all complainants.
However, Council will take proactive and decisive action when complainants conduct themselves unreasonably.