Clean-up works following the recent severe storms are still underway. Due to the extent of the damage, recovery will take several months. Please exercise caution when visiting impacted areas. Thank you for your patience as crews work hard to restore these areas.
Council's customer service centres will be closed from 12:00 PM on Wednesday, 24 December, reopening on Monday, 5 January 2026 at 8:30 AM.
Council investigates nuisances caused by odour, fumes, smoke and dust under the Environmental Protection Act 1994.
When investigating a complaint, Council will consider all aspects of the alleged nuisance, including its intensity, time of day or night, duration and the impact on neighbouring properties.
To make a complaint about nuisance odour, fumes, smoke or dust contact Council.
Concerns in relation to gas odour are investigated by the Petroleum and Gas Inspectorate within the Department of Natural Resources, Mines and Energy.