Support and recovery assistance

Recovery assistance

Council has flood recovery resources available to eligible residents affected by flood waters.

Assistance is now available for residents and community organisations affected by recent severe weather and flooding:

Community Recovery Hotline

For information and support phone the Community Recovery Hotline on 1800 173 349.

Housing help

If you need help finding temporary accommodation call the State Government on 13 74 68 or contact the Moreton Bay Housing Service Centre:

Location: Level 5, Caboolture Square Shopping Centre, 60-78 King Street Caboolture QLD 4510
Phone: (07) 5432 0700

Mental health and wellbeing

Natural disasters are extremely challenging for many people across the community. People will have varied physical and/or emotional reactions following a natural disaster. For some, it may feel overwhelming and become difficult to cope.

If you are having trouble coping, you can phone:

Visit the Queensland Government mental health and wellbeing webpage to access a range of support services and resources, if you are experiencing emotional distress or require mental health and wellbeing support. 


In partnership with the Queensland Government, GIVIT is managing offers of donated goods, services, and funds, including corporate offers, in response to the widespread flooding across Queensland and New South Wales.

Individuals seeking assistance

To access donated support through GIVIT, you must first connect with a support organisation able to assess your needs.

Visit the GIVIT website to find support organisations in your area.

Organisations and charities

If you work for a charity, social service, school, community group, government or non-government organisation, you can apply to use GIVIT to help find the essentials that people you are working with need right now to improve their wellbeing and achieve better outcomes. 

Check to see if your organisation has an existing profile or register new on the GIVIT website.

Donate to the Queensland Flood Appeal

100 percent of the money received by GIVIT will be used to purchase essential items for people affected by floods in Queensland and New South Wales. Donations of $2 or more are tax-deductible.

Donate to the GIVIT Queensland Flood Appeal on the GIVIT website.

Free legal advice

Legal Aid Queensland

Contact Legal Aid Queensland for free legal help with issues you may face if your property has been damaged by floods or severe weather.

Common legal issues after a disaster include:

  • insurance claims
  • property
  • access to services and utilities
  • employment issues
  • debt and financial problems
  • small business and franchisor issues.

Visit the Legal Aid Queensland website for free fact sheets about these common legal issues which explain your legal rights and options.

Or, call the Natural Disaster Legal Helpline on 1300 527 700 for free legal advice on your individual situation.

Pine Rivers Community Legal Service (PRCLS)

PRCLS provides free legal advice. Their solicitors are available for telephone and face to face appointments.

PRCLS have office locations in Strathpine, Caboolture, Deception Bay, Redcliffe, Bribie Island and Kallangur.

Contact Pine Rivers Community Legal Services on (07) 3881 3500 or email