MoretonAlert

MoretonAlert SMS on iPhone

MoretonAlert is a free SMS, email and voice alerting system delivered to City of Moreton Bay residents. It provides warnings relevant to your local address to help you prepare for events such as:

  • severe weather
  • flooding
  • bushfires
  • cyclones
  • storm tides
  • earthquakes
  • heatwaves
  • pandemics/biological hazards
  • Council planned burns
  • potential flash flooding incidents
  • planned dam releases.

Messages include basic information about the type of emergency, the level of threat and the recommended action to take.

Warning levels

MoretonAlert warnings are delivered in accordance with the Australian Warning System (AWS).

The first column informs the first warning level, the second column informs the second warning level, and the third column informs the final warning level.

Advice Watch and act Emergency warnings
An incident has started. There is no immediate danger. Stay up to date in case the situation changes. There is a heightened level of threat. Conditions are changing, and you need to start taking action now to protect yourself and your family. An emergency warning is the highest level of warning. You may be in danger and need to take action immediately. Any delay now puts your life at risk

Sign up for MoretonAlert

Sign up for MoretonAlert

New users will need to register for My Moreton Bay and add MoretonAlert to their account under 'Manage Subscriptions'.

You must opt in to more than one notification method, for example, SMS and email. If you prefer to only have one form of communication recorded, contact Council. Subscribers who opt in for only one notification method may not receive critical safety messages if that communication channel fails during a disaster.

Please be advised that the voice message option is only available for landline telephones.

For more information, view the frequently asked questions. If you have issues or concerns, contact Council. 

Manage your MoretonAlert account

Update your account

If you are registered for MoretonAlert, it is important to keep your contact and address details up to date to receive timely and relevant notifications. Sign in to My Moreton Bay to update your address, communication preferences or to cancel your account.

How to unsubscribe

You can unsubscribe at any stage by cancelling your subscription via your My Moreton Bay profile. Alternatively, send an email to MoretonAlert@moretonbay.qld.gov.au or contact Council.

Emergency Alert

Do not block +61 444 444 444. This number is related to the Emergency Alert service. If the call ID number or message header on your phone displays this number, it is genuine.

Emergency Alert is the national telephone warning system used by emergency services to send voice messages to landlines and text messages to mobile phones within a defined area about potential emergencies.

Do not wait for an official warning. You should always be aware of what is happening in your area, as you could find yourself suddenly in danger. It is important that you do not rely solely on receiving an official message. Act decisively the moment you know there is danger.

Call Triple Zero (000) or dial TTY 106 if you are in critical need of emergency services (police, fire or ambulance).

Interpreting services

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Council is committed to providing accessible services to Queenslanders of all cultural and linguistic backgrounds. If you have difficulty understanding this publication and need a translator, call the Translating and Interpreting Service (TIS National) on 131 450 and ask them to telephone City of Moreton Bay on (07) 3205 0555.
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