Clean-up works following the recent severe storms are still underway. Due to the extent of the damage, recovery will take several months. Please exercise caution when visiting impacted areas. Thank you for your patience as crews work hard to restore these areas.
Council's customer service centres will be closed from 12:00 PM on Wednesday, 24 December, reopening on Monday, 5 January 2026 at 8:30 AM.
Some waste is exempt from the waste levy, either by automatic exemption or by approval from the Department of Environment and Science. Exempt waste will not incur the levy.
A full list of exempt waste categories and criteria can be found in the waste levy legislation.
Some waste types are automatically exempt from the levy under section 26 of the Waste Reduction and Recycling Act 2011, and do not require an application, including:
Other exemptions are available on application under section 28 of the Act - these include:
Exemption approval holders must present an exemption certificate and exemption code when delivering this type of waste to the waste disposal site. The waste disposal site operator must record the exempt waste number in the gate transaction record.
More information can be found on the State Government’s Exempt waste page.