Contact Council

Online | Contact details | Customer service centres | Other contacts

Important: Online requests are only monitored during business hours 8.30am to 5.00pm Monday to Friday, excluding Public Holidays. For urgent council issues such as obscene graffiti, dog attack/menace or damage to property, phone Council on (07) 3205 0555 including after hours.


On a smart phone? Try our new mobile customer request web app

Contact details

Phone (07) 3205 0555
Monday to Friday, 8.30am - 5.00pm
After hours (07) 3205 0555
Emergency use only

For Council‘s customers with a hearing or speech impairment, please contact the National Relay Service, to help you communicate with Council’s Customer Service Officers. For further details visit the National Relay Service website.

For Council’s customers that require help with translating or interpreting, please contact the Translating and Interpreting Service (TIS) National.


Moreton Bay Regional Council
PO Box 159
Caboolture QLD 4510


92 967 232 136

Customer service centres

Christmas and New Year arrangements

Council’s customer service centres will be closed from 5.00pm Friday 21 December, reopening at 8.30am Wednesday 2 January 2019.


2 Hasking Street, Caboolture (Access from Town Square)
Open: Monday to Friday, 8.30am - 5.00pm


Irene Street, Redcliffe
Open: Monday to Friday, 8.30am - 5.00pm
(From February 2019 to September 2019 the Redcliffe Customer Service Centre will temporarily relocate to the Redcliffe Library - 476 Oxley Avenue, Redcliffe. Opening hours during this time will be 9.00am - 5.00pm.)


220 Gympie Road, Strathpine (Access from Hall Street)
Open: Monday to Friday, 8.30am - 5.00pm

For information about complaints regarding decisions or actions of the Moreton Bay Regional Council, see general complaints process.

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