Council’s customer service centres will close at 5:00 PM on Friday 22 December 2023. Normal business hours will resume at 8:30 AM on Tuesday 2 January 2024.You can contact Council during the closure by calling (07) 3205 0555.
Learn more about Council's holiday closure
Laws have been set under the Environmental Protection Act 1994 to create a level of consistency in the monitoring of noise.
Noise regulations outline the quantitative volume of noise, time, place and the frequency of noise for certain activities or equipment.
The regulatory authorities responsible for enforcing noise laws in Queensland vary according to the source and location of the noise.
Council can investigate breaches of the noise regulations listed below. Other noise complaints should be directed to the relevant authority.
Council will investigate any breaches of the noise regulations listed below.
Noises not specifically listed may be able to be investigated by Council as a general noise nuisance.
Complaints regarding excess noise, contact council.
Queensland Police - Contact your local police station
National Parks & Wildlife - 1300 130 372
Office of Liquor and Gaming - 13 74 68
Department of Transport and Main Roads - 13 23 80
Air Services Australia - 1800 802 584
An occupier of a premises where air conditioning equipment is located, commits an offence under the Environmental Protection Act if the equipment is operated:
Amplifier devices include loud-hailers, megaphones, public address systems, remote telephone bells and telephone repeater bells. A person must not operate any of these devices in a way that makes audible noise:
A person must not conduct blasting if any of the following applies:
A person must not carry out building work in a way that makes audible noise:
These requirements apply to licensed builders and owner builders.
For noise restrictions relating to home renovation projects carried out by the home owner, refer to Power and trade tools.
Gardening equipment that are considered regulated devices include:
These devices must not make an audible noise:
These requirements do not apply to registered builders (see Building Work).
An indoor venue is a building used for musical, sporting, entertainment, cultural or religious activities. An indoor activity does not include a licensed premises or a building being used for an open-air event.
An occupier of a building must not use the building as an indoor venue:
An open-air event is an open-air competition, concert, display, race or other activity.
An occupier of premises must not use the premises for an open-air event on any day:
A person must not operate an outdoor shooting range between:
An occupier of the premises where pool and spa pumps are located commits an offence under the Environmental Protection Act if they use or allow the use of the pump:
A person must not use a power boat in a waterway for a power boat sport if the use makes audible noise for an affected building for more than a continuous period of two minutes:
A person must not operate a power boat engine (operating an engine includes flushing the engine) at a premise in a way that makes audible noise:
Power and trade tools that are considered regulated devices include:
An occupier of the premises where pumps, such as air pumps or heating pumps, are located commits an offence under the Environmental Protection Act if they use or allow the use of the pump:
A person must not use, or permit use of refrigeration equipment on any day: