Request a refund of licence or approval fees

Council may consider a refund of licence or approval fees under the following circumstances: 

  • a business has closed
  • a business has a change of ownership
  • there has been an overpayment
  • there has been a duplicate payment
  • an application is withdrawn or lodged in error
  • a refund of a bond paid for filming and events only. 

Requests are assessed on a case-by-case basis. Refunds can only be provided to the person who made the original payment.

If the refund request is approved, the funds will be transferred into your bank account. This may take up to 30 days.

If the request is not approved, you will be notified in writing. 

About your refund

Annual Fees

A partial refund may be applicable where the licence is no longer required. The amount is calculated on the number of remaining months in the licensing period. 

Application Fees 

A refund may be applicable when an application is withdrawn. The amount is calculated on how far the assessment has progressed before the application was withdrawn. 

Bonds 

A refund may be applicable once a final inspection has taken place. 

How to apply

Download and complete the Licence/approval refund request form(PDF, 203KB) and submit along with proof of payment.

By post

Mail to City of Moreton Bay, PO Box 159, Caboolture QLD 4510

By email

council@moretonbay.qld.gov.au

Proof of payment

Council will accept a copy of:

  • receipts issued; or
  • a bank statement that shows the transaction and account details (BSB, account number and account name).

If you are requesting a refund due to duplicate payments, you must provide proof of both payments. Refunds will not be processed unless proof of payment is provided.

Back to top