Council’s customer service centres will close at 5:00 PM on Friday 22 December 2023. Normal business hours will resume at 8:30 AM on Tuesday 2 January 2024.You can contact Council during the closure by calling (07) 3205 0555.
Learn more about Council's holiday closure
Council investigates complaints about lights which impact on neighbouring properties by causing excessive illumination, glare or light spillage. Complaints are investigated under the Environmental Protection Act 1994. Council's investigation will consider all aspects of the light, including its intensity, time of operation, duration and the impact on the neighbouring properties.
When lights are considered to cause an unlawful environmental nuisance, a Direction Notice may be issued which requires the property owner to address the light issue.
There are various ways in which the impact of lighting can be reduced, such as:
To make a complaint about nuisance lighting, contact Council.