Due to unforeseen staff shortages, Council's waste collection contractor, Cleanaway, is experiencing delays collecting kerbside recycling bins.If your recycle bin has been missed, please report your missed bin to Council.
Report my missed bin
Council's customer service centres will be closed Thursday, 22 September 2022, as the Prime Minister has declared a public holiday for a National Day of Mourning for Her Majesty The Queen. Due to the public holiday, fortnightly direct debit payments will be deducted from your bank account on Friday, 23 September.
Council investigates complaints about lights which impact on neighbouring properties by causing excessive illumination, glare or light spillage. Complaints are investigated under the Environmental Protection Act 1994. Council's investigation will consider all aspects of the light, including its intensity, time of operation, duration and the impact on the neighbouring properties.
When lights are considered to cause an unlawful environmental nuisance, a Direction Notice may be issued which requires the property owner to address the light issue.
There are various ways in which the impact of lighting can be reduced, such as:
To make a complaint about nuisance lighting, contact Council.