Information Privacy and Moreton Bay Regional Council

Moreton Bay Regional Council (Council) is committed to protecting user privacy. Council understands and appreciates that visitors to, and users of, this website, are concerned about their privacy and the confidentiality and security of information they provide to Council.

Council’s policy is to respect and protect the privacy of its website users and, as a general rule; it does not collect personal information about you when you visit its site. You are able to visit Council’s site without revealing any of your personal information. Where Council does collect your information, this will be done with your permission and Council will explicitly state why your information is needed and what it will be used for.

Council's Information Privacy Plan assists and assures members of the public in understanding how their personal information is managed within the Council and in accordance with the Act.

Site visit data

If you visit Council’s site to read or download information, Council’s server records the following information for statistical purposes:

  • your server’s (IP) address
  • the type of browser and operating system used
  • the date and time of your visit
  • the previous site visited
  • the pages accessed and the files downloaded
  • the time spent on individual pages and the site overall.

The above information is gathered solely for the purposes of creating summary statistics which allow Council to assess the number of visitors to the different sections of its site; to discover what information is most (and least) useful, and to help make Council’s site more useful to visitors.

Cookies

A cookie is a piece of information or small file that a website sends to your browser when you access information at that site. Cookies allow websites to be able to recognise you as you browse their website. The use of cookies within this website allows information to be transmitted between pages within this website and for analytical purposes. They do not contain any personally identifiable information.

Google Analytics

Council uses the tools provided by Google Analytics to gather information about how Council's website is accessed. Google Analytics uses cookies for this purpose. The information generated by this cookie will be transmitted to and stored by Google on servers located outside of Australia. No personally identifying information is recorded or provided to Google.

Information that is gathered using the Google Analytics cookie includes:

  • the number of visitors to Council's website
  • how visitors arrive at Council's website, for example did they type the address in directly, follow a link from another webpage, or arrive via a search engine
  • the number of times each page is viewed and for how long
  • time and date of visit
  • geographical location of the visitor
  • information about what browser was used to view Council's site and the operating system of the computer
  • information about whether the browser supports Java and Flash
  • the speed of the user's internet connection.

View Google's Privacy Policy @ www.google.com/intl/en/privacypolicy.html (link opens in new window)

Links to other sites

This website contains links to other websites. Council is not responsible for the content and privacy practices of other websites.

Collection of personal information

Email correspondence sent to this site may be treated as a public record and retained as required by the Public Records Act 2002 and other relevant legislation.

Your email address details will not be added to a mailing list (unless you so request), nor will Council disclose these details to third parties without your consent, unless required by law. Email messages may be monitored by Council’s information services staff for system trouble-shooting and maintenance purposes.

When completing the website’s feedback forms, Council may request your name, email address, telephone, etc. These details are only used to respond to your message. Council will not use these details for any other purpose and Council will not disclose them without your prior consent.

Security of information

Your personal information is protected by law. These laws prohibit any person from accessing, using or disclosing any personal information except in the performance of their duties or in specific circumstances permitted by these laws. There are severe penalties for breaking these provisions.

While Council provides a secure and reliable system, this site does not provide facilities for the secure transmission of information across the Internet. Users should be aware that there are inherent risks transmitting information across the Internet. Use of the contact facilities provided through this website is at the risk of the user.

Queries, concerns and further information

If you have any queries, concerns or require further information relating to privacy and Moreton Bay Regional Council, please contact Council’s privacy officer:

Phone (07) 3480 6564
Fax (07) 3480 6758
Email
Postal address Moreton Bay Regional Council, PO Box 159, Caboolture Qld 4510

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