Some aspects of Online Services such as making a payment and lodging a request or application may be unavailable due to maintenance between 5:00 PM Friday 3 May to 5:00 PM Saturday 4 May. We apologise for any inconvenience.
Council's customer service centres will be closed on Anzac Day 25 April and will reopen 8:30 AM Friday 26 April. Anzac Day services are being held throughout Moreton Bay and some roads may be impacted by closures.
Find your local service and check road closures
An On-Demand Kerbside Collection Service was previously offered for bulky and large household items that do not fit into a standard wheelie bin. The service had been on offer for the past 3 years. It had a very low take-up by residents and Council has decided to discontinue the service as of 1 October 2022. The service was discontinued because on average only 8 households per month utilised this service. This compares with over 92,000 self-haul domestic trips to waste facilities per month last year. The cost to make available and maintain a rear lift truck, a flatbed truck and two workers was too much for the low uptake. It was not commercially viable for ratepayers to continue to finance this service used by less than 0.06% of households in our region.
To provide enough time for existing services to be completed by 1 October, Council has stopped accepting bookings for this service.
Alternatives and options available to residents include: