Council's customer service centres will be closed on Monday, 27 January for the Australia Day public holiday.
Council investigates complaints about lights which impact on neighbouring properties by causing excessive illumination, glare or light spillage. Complaints are investigated under the Environmental Protection Act 1994. Council's investigation will consider all aspects of the light, including its intensity, time of operation, duration and the impact on the neighbouring properties.
When lights are considered to cause an unlawful environmental nuisance, a Direction Notice may be issued which requires the property owner to address the light issue.
There are various ways in which the impact of lighting can be reduced, such as:
To make a complaint about nuisance lighting, contact Council.