Council is aware customers are experiencing issues when using Facebook to login or register for Online Services accounts. We apologise for the inconvenience. We are working to rectify the issue as quickly as possible.
Information regarding flood waste, skip bins, damage assessments, and support services is available for residents affected by the recent flooding event.
Flood recovery resources
Council will issue your licence or permit renewal notice by email. Renewal notices are only sent by post when there is no registered email address with Council or if requested.
The licence or permit approval you have determines the type of renewal you will receive:
Because Environmental Authorities do not expire, Council will not issue an updated version.
The due date for payment is on your notice. New licence certificates and permit approvals will only be issued when fees are paid in full.
You can also pay by phone or in person at a Customer Service Centre. Refer to Pay your invoice, renewal or notice for more information.