Council’s customer service centres will close at 5:00 PM on Friday 22 December 2023. Normal business hours will resume at 8:30 AM on Tuesday 2 January 2024.You can contact Council during the closure by calling (07) 3205 0555.
Learn more about Council's holiday closure
Council operates an extensive network of closed circuit television (CCTV) cameras in a range of public places and buildings throughout the region. The cameras help to create a safer environment and reduce crime levels by deterring potential offenders and helping in crime detection.
View CCTV camera
An application for access to CCTV footage can be made under the Right to Information Act 2009. See Right to information for details on how to make an application.
Law enforcement agencies can submit a request for closed circuit television footage.
All footage is generally retained for a period of 45 days, before it is electronically overwritten. Footage may be kept for less than 45 days during system upgrades, repairs or maintenance.
Council employs specially trained staff to manage the CCTV network and control access to footage. All recordings are treated as confidential. Access is only provided to authorised persons. The collection and storage, use and disclosure of personal information is subject to the privacy obligations in the Information Privacy Act 2009 (QLD). Refer to the Office of the Information Commissioner Queensland.
Make a privacy complaint if you believe Councils CCTV cameras have been improperly used against you or someone you know.
To request the installation of new CCTV cameras, contact Council.