Master Your Food Business Program

Running a hospitality business can be challenging. Rising costs, staffing issues, and a lack of time can leave you feeling overwhelmed and unsure of where to focus next. The Master Your Food Business Program includes workshops and a 6-month mentorship. It aims to help local food businesses not only survive but thrive!

Key features of the program

This Master Your Food Business Program was a key part of our $1 million Business Boost initiative. We delivered a program investing in the future of local food businesses.

The program was open to food business owners in the City of Moreton Bay who operate a:

• restaurants, including takeaway shops and food trucks
• licensed venue
• catering dark kitchens
• café or coffee shop (including mobile coffee vans).

Food business owners received advice to help overcome industry challenges. The program focused on:

• increasing profits
• improving team performance
• building a thriving business.

The Master Your Food Business Program is now complete. We thank our mentors from The Hospitality Company, Crunch Hospo and The Coffee Commune. They provided industry-led guidance to our participants who completed the program.

Food business survey

Food business owners can complete our survey. We want to learn more about the food sector in Moreton Bay, the pain points of owning a food business, and whether there's interest in similar programs.

Complete the survey

Testimonials from past participants

Nicola White from Miss Sprinkles Gelato

Definitely the biggest change I have seen already, is the COG’s and wages % as well as how to attract and keep loyal customers further. Understanding the ’sales team’ and how they are all part of the success of the business. I have already started implementing systemisation, I have been able to step away and work on the business, away from the physical being there. To be disciplined and organised to actually see where every dollar goes.

Katrina De Hayr from Fish'n at Bells Beach

The program showed us that we need to be managing the business, not the actual shop! We now have the resources to assist us. It gave a clear plan for us in our business as to what to focus on first and into the next 12 months. We know that we are not alone in the hospitality business!Implementing these changes will reduce COGS, reduce Operational wages % and having a measurable strategic plan.

Paul Wilkinson from The Latin Shack Café

Prior to joining the Master Your Food Business program, we were facing a steep uphill battle. Like many small cafés, we were getting deeper into debt, hit hard by a combination of rising costs. The program has helped us truly understand the importance of knowing our numbers. Already, we’re starting to see:

• A 6% reduction in COGs through smarter buying and menu adjustments.
• A modest but noticeable increase in loyal customers.
• Most importantly, we’ve moved from a loss-making position to a break-even point, and we’re aiming for profitability within the next quarter.

The biggest impact has been in Finance, Marketing, and Leadership.

Case studies

The Black Cat Eatery case study

Learn about The Black Cat Eatery's owners and their food business journey. See what the Master Your Food Business program has done for them.