Moreton Bay Regional Council (Council) is committed to protecting user privacy. Council understands and appreciates that visitors to, and users of, this website, are concerned about their privacy and the confidentiality and security of information they provide to Council.
Council’s policy is to respect and protect the privacy of its website users and, as a general rule; it does not collect personal information about you when you visit its site. You are able to visit Council’s site without revealing any of your personal information. Where Council does collect your information, this will be done with your permission and Council will explicitly state why your information is needed and what it will be used for.
Council's Information Privacy Plan assists and assures members of the public in understanding how their personal information is managed within the Council and in accordance with the Act.
Site usage and analytics
When you visit this website to read or download information, our servers record basic information including your server’s address (IP), the date and time of your visit and which pages or files were accessed.
This website also uses the tools provided by Google Analytics to gather information about how this site is accessed. The information will be transmitted to and stored by Google on servers located outside of Australia.
Information that is gathered using Google Analytics includes:
- the number of visitors to Council's website
- how visitors arrive at Council's website, for example did they type the address in directly, follow a link from another webpage, or arrive via a search engine
- the number of times each page is viewed and for how long
- time and date of visit
- geographical location of the visitor
- information about what browser was used to view Council's site and the operating system of the computer
The above information is gathered solely for the purposes of creating summary statistics which allows Council to assess the number of visitors to the different sections of its website, to discover what information is most (and least) useful, and to help make our websites more useful to visitors.
A cookie is a piece of information or small file that a website sends to your browser when you access information at that site. Cookies allow websites to recognise you as you browse their website. Cookies may be set by this website ("first party cookies") or they may be enabled via other websites ("third party cookies") to target advertising or marketing messages based for example, on your location and/or browsing habits. The information gathered by third party cookies may be transmitted and stored on servers located outside of Australia.
Refer to your browser or device's help material to control, remove or block cookies. However, this may affect your ability to use some websites and apps.
First party cookies
Our cookies do not contain any personally identifiable information, but allow information to be transmitted between pages within this website. Should you choose to log in to the website, a cookie remembers you are logged in for the duration of your session.
Third party cookies
When you visit the library catalogue, Council's library catalogue provider Spydus places a session-based cookie on your computer to assist in your interactions with the site. This information includes your user profile, location and other library related information. The cookies are cleared once you log out or close your browser.
Third party cookies & Transfer of personal information outside of Australia
Council uses software called Application Insights to capture errors that may occur when you register for embrc. Application Insights is a Microsoft Azure product and is based in the USA. The intent of the software is to enable Council to rectify any errors with the registration process, however, some of your personal information may be transferred to Microsoft Azure in the USA where the error will be logged. By registering to receive rates notices by email, you agree to the transfer of your personal information to Microsoft Azure in the event that an error in the registration process occurs and Application Insights captures that error.
View Microsoft Azure’s Privacy Statement
When you visit our website, google places a cookie on your computer to distinguish whether you are a unique or returning user. No personally identifiable information is stored.
We may use Facebook Pixels to tailor content specifically for
you within Facebook and measure the success of campaigns. No
personally identifiable information is shared with us by Facebook.
View Facebook's Data Use Policy for Cookies, pixels and other
Links to other sites
This website contains links to other websites. Council is not responsible for the content and privacy practices of other websites.
Collection of personal information
Email correspondence sent to this site may be treated as a public record and retained as required by the Public Records Act 2002 and other relevant legislation.
Your email address details will not be added to a mailing list (unless you so request), nor will Council disclose these details to third parties without your consent, unless required by law. Email messages may be monitored by Council’s information services staff for system trouble-shooting and maintenance purposes.
When completing the website’s feedback forms, Council may request your name, email address, telephone, etc. These details are only used to respond to your message. Council will not use these details for any other purpose and Council will not disclose them without your prior consent.
Security of information
Your personal information is protected by law. These laws prohibit any person from accessing, using or disclosing any personal information except in the performance of their duties or in specific circumstances permitted by these laws. There are severe penalties for breaking these provisions.
While Council provides a secure and reliable system, this site does not provide facilities for the secure transmission of information across the Internet. Users should be aware that there are inherent risks transmitting information across the Internet. Use of the contact facilities provided through this website is at the risk of the user.
Queries, concerns and further information
If you have any queries, concerns or require further information relating to privacy and Moreton Bay Regional Council, please contact Council’s privacy officer: