Changes and reopening of services and facilities

Impacted services and facilities

Subject to the latest State and Federal Government advice, Council’s focus is to ensure services and programs are provided as safely, effectively and reliably as possible.

Below is the list of Council services and facilities currently impacted by COVID-19 Queensland Health directives, as well as those reopening in the Moreton Bay Region (subject to conditions and user limits).

Council appreciates your understanding and cooperation as we partner with the community and other levels of government to address Coronavirus (COVID-19) and its impacts.

Social distancing (1.5 metres) and hygiene rules still apply, and please stay home if you are sick. 

To help keep your family and the community safe, download the Australian Government’s free COVIDSafe app.

Current service impacts

Service / facility Impact
Customer Service Centres Customer Service Centres have reopened for standard business hours. EFTPOS payments are preferred.
Development Services Some processes have been amended to comply with social distancing requirements.
Moreton Bay Region Libraries

Libraries have reopened, allowing one person per four square metres in each library.

  • Meeting rooms are not available
  • JPs will be returning over the next few weeks, contact your library to confirm if available
  • Local history rooms are available within social distancing guidelines
  • Programs are available online
  • Returned items are quarantined for 72 hours and then checked in.
Moreton Bay Region Galleries & Museums 

Council Galleries and Museums have reopened allowing one person per four square metres in each venue.

  • Caboolture Regional Art Gallery - has reopened to normal operating hours
  • Redcliffe Museum - has reopened to normal operating hours
  • Bribie Island Seaside Museum - has reopened to normal operating hours
  • Pine Rivers Heritage Museum - has reopened to normal operating hours

Redcliffe Art Gallery is closed for refurbishment.

Pine Rivers Art Gallery is closed for moving and will reopen early 2021.
Redcliffe Entertainment Centre Redcliffe Entertainment Centre Box Office has reopened, with the first show on 28 July 2020, subject to COVID-19 guidelines. Bookings currently available online.
Morayfield Sport & Events Centre Morayfield Sport and Events Centre has reopened for standard business hours. Some processes have been amended to comply with social distancing requirements. Bookings are essential and EFTPOS payments are preferred.
Queensland State Equestrian Centre  QSEC has reopened for events and is operating in accordance with COVID safe guidelines.
The Hub Business Centre  The Learning and Business Centre at the Caboolture Hub has reopened for limited bookings.
Environment centres  Council’s environmental centres have reopened.
Aquatic facilities and swimming pools  Settlement Cove Lagoon and the following aquatic centres have reopened, subject to terms, conditions and social distancing requirements: Bookings required by calling your local aquatic centre.
Council parks The following facilities have reopened:
  • Playgrounds
  • Basketball facilities
  • Outdoor fitness equipment
  • Skate parks
  • BMX tracks
  • Dog parks
  • Public BBQs

Open spaces remain available for use within government guidelines.

Park bookings can recommence, however, any booking will need to meet the Queensland Health guidelines for social distancing and numbers of persons attending
Council caravan parks
  • Caravan parks have reopened.
  • Bookings will be limited to adhere to COVIDSafe plan.
  • Social distancing must be maintained and other restrictions may be in place onsite.
Halls and community centres

In accordance with Stage 3 of Queensland’s Roadmap to Easing COVID-19 restrictions Council community halls will be accepting bookings for gatherings:

  • Venues less than 200 square metres in total, up to 1 person per 2 square metres up to a total of 50 people, whichever is the lesser. 
  • Venues more than 200 square metres in total, no more than 1 person per 4 square metres. The only exceptions being weddings and funerals with a maximum of 100 people in total regardless of venue size.

To ensure compliance with State Government directives, bookings will need to comply with the MBRC Community facilities COVID-19 protocols(PDF, 66KB) as well as the conditions of hire(PDF, 71KB).

Activities in community halls during stage 3 easing of restrictions fall under the Industry Framework for COVID Safe Events as category three events. In accordance with the Queensland Health Direction all hirers are required to complete and sign a COVID Safe Event Checklist and provide a copy to Council before approval can be obtained.
Community Nurseries

The following community nurseries are closed until further notice:

  • Petrie Depot nursery
  • Redcliffe Botanic Gardens community nursery.
All other community nurseries have reopened.
Waste services
  • Although waste facilities remain open to the public, residents are urged to avoid or reduce visits to comply with the latest COVID-19 advice from the Australian Government.
  • Kerbside collection services continue as normal. Ensure bins are placed at the kerb the night before your collection day.
Treasure markets

Caboolture and Dakabin treasure markets have reopened subject to terms, conditions and social distancing requirements.

Attendance will have restrictions including:

  • No more than 50 people at any one time
  • A 10 item purchase limit
  • No time limit will apply but customers may have to wait for entrance based on capacity.
Swap shops Swap shops have reopened at Mt Nebo, Samford and Dayboro transfer stations. Limit of 1 person within the shed at each site.
Beach wheelchair service Cancelled until further notice.
Events and activities  Stage 3 easing of restrictions, allows more events to commence under the following requirements of Queensland Chief Health Officer:
  • Fewer than 500 people – no approval needed when following a COVID Safe Event Checklist. A signed copy must be sent to council.
  • 500 to 10,000 people – need a COVID Safe Event Plan approved by local Public Health units. An approved plan must be sent to council.
  • Over 10,000 people – need a COVID Safe Event Plan approved by the Queensland Chief Health Officer. An approved plan must be sent to council.

The Framework for COVID Safe Events sets out key public health principles and event-specific public health strategies that will limit the transmission of COVID-19 at events and help event organisers operate safely and is applicable for all events.

The Framework does not alter the existing approval arrangements that apply to events.

Event organisers continue to be required to obtain relevant approvals/permits from Council.