Changes and reopening of services and facilities

Impacted services and facilities

Subject to the latest State and Federal Government advice, Council’s focus is to ensure services and programs are provided as safely, effectively and reliably as possible.

Below is the list of Council services and facilities currently impacted by COVID-19 Queensland Health directives, as well as those reopening in the Moreton Bay Region (subject to conditions and user limits).

Council appreciates your understanding and cooperation as we partner with the community and other levels of government to address Coronavirus (COVID-19) and its impacts.

Social distancing (1.5 metres) and hygiene rules still apply, and please stay home if you are sick. 

To help keep your family and the community safe, download the Australian Government’s free COVIDSafe app.

Current service impacts

Service / facility Impact
Customer Service Centres Customer Service Centres reopened Monday 18 May for standard business hours. EFTPOS payments are preferred.
Development Services Some processes have been amended to comply with social distancing requirements.
Moreton Bay Region Libraries Libraries have reopened with 'NEW' Library Opening Hours. This is a 'Library Express' service and a maximum of 10 customers per library, or one customer in the Mobile Library, are allowed as per the Queensland Government Roadmap. Customers can book to use a computer for a maximum of 30 minutes. Customers can have 15 minutes to browse in library. Customers can reserve items to collect by using the online catalogue, phoning or emailing the library. Pick-up areas will be located for easy access to 'grab and go'.
Moreton Bay Region Galleries & Museums  Closed until further notice.
Redcliffe Entertainment Centre Closed until further notice.
Morayfield Sport & Events Centre Closed until further notice. 
Queensland State Equestrian Centre  Closed until further notice.
The Hub Business Centre  Closed until further notice. 
Environment centres  Closed until further notice. 
Aquatic facilities and swimming pools  Settlement Cove Lagoon and the following aquatic centres reopened Saturday 23 May 2020, subject to terms, conditions and social distancing requirements:

Bookings required by calling your local aquatic centre.

Council parks The following facilities reopened Saturday 16 May 2020 in line with Government Restrictions:
  • Playgrounds
  • Basketball facilities
  • Outdoor fitness equipment
  • Skate parks
  • BMX tracks
  • Dog parks
  • Public BBQs

Open spaces remain available for use within government guidelines.

Park bookings can recommence, however, any booking will need to meet the Queensland Health guidelines for social distancing and numbers of persons attending
Council caravan parks
  • Bookings reopened 25 May 2020 for stays from 12 June 2020 onwards.
  • Bookings will be limited to adhere to COVIDSafe plan.
  • Social distancing must be maintained and other restrictions may be in place onsite.
Halls and community centres All Council halls and community centres are closed for general hire due to current COVID-19 restrictions. Halls and community centres will reopen for business as restrictions are lifted.
Petrie Depot Nursery Closed until further notice.
Waste services
  • Although waste facilities remain open to the public, residents are urged to avoid or reduce visits to comply with the latest COVID-19 advice from the Australian Government.
  • Kerbside collection services continue as normal. Ensure bins are placed at the kerb the night before your collection day.
Treasure markets Closed until further notice.
Dayboro, Mt Nebo and Samford swap shops Closed until further notice.
Beach wheelchair service Cancelled until further notice.
Events and activities 
  • Many Council and community events have been cancelled or postponed.
  • Events planned for affected Council venues including libraries, galleries, museums and the Redcliffe Entertainment Centre have been cancelled or postponed.
  • All Healthy and Active Moreton face-to-face activities cancelled until further notice. A range of online activities now available.