With the easing of the South East Queensland lockdown, Council venues have reopened subject to State Government COVID restrictions.
More information on impacted services and facilities
This guide assumes the user has successfully installed the app. If not, download the MBRC Request app for free through:
Signing in uses the "My Moreton Bay" website membership system. In time, Council will deliver more personalised services and information to users of both the website and the app.
When signed in, each request submitted will automatically contain your contact information (name, email address and phone number).
By signing in, your request history is stored. If you change phones or have multiple phones, previous requests will appear in the requests page of the app across those devices.
As with the "My Moreton Bay" membership on the Moreton Bay website, you can choose to sign in with your Google or Facebook identity or alternatively enter your email address and a password. Note: connecting via Google or Facebook does not give Council access to your account.
Simply select one of the three options presented and follow the prompts.
If the Submit button is unresponsive (it will be grey, not black) this will be due to incomplete information, e.g. the request type or location has not been included.